# Problems downloading data **URL:** \ **Category:** Tournament\ **Created:** [December 29, 2022, 10:23pm UTC](https://forum.numer.ai/t/problems-downloading-data/5986 "2022-12-29T22:23:19Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![javiermoral](https://avatars.discourse-cdn.com/v4/letter/j/bbe5ce/32.png) [@javiermoral](https://forum.numer.ai/u/javiermoral)\ **Post date:** [December 29, 2022, 10:23pm UTC](https://forum.numer.ai/t/problems-downloading-data/5986/1 "2022-12-29T22:23:19Z")
When I run `numerapi.NumerAPI().download_dataset("v4.1/train.parquet", "data/train.parquet")`I get the following message `requests.exceptions.HTTPError: 403 Client Error: Forbidden for url: https://numerai-datasets-us-west-2.s3.amazonaws.com/384/v4.1/train.parquet?` When I try to donwload the files via [Numerai](https://numer.ai/data/v4) y get the following message: “Acces denied. The ciphertext refers to a customer master key that does not exist, does not exist in this region, or you are not allowed to access.” What’s happening? ---
**Author:** ![rdugh](https://avatars.discourse-cdn.com/v4/letter/r/dbc845/32.png) [@rdugh](https://forum.numer.ai/u/rdugh)\ **Post date:** [December 29, 2022, 11:29pm UTC](https://forum.numer.ai/t/problems-downloading-data/5986/2 "2022-12-29T23:29:10Z")
I am getting the same error. ---
**Author:** ![mechanizd](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@mechanizd](https://forum.numer.ai/u/mechanizd)\ **Post date:** [June 17, 2023, 11:21pm UTC](https://forum.numer.ai/t/problems-downloading-data/5986/4 "2023-06-17T23:21:13Z")
Same error here. Anybody figure this out ? ---
**Author:** ![wigglemuse](https://yyz1.discourse-cdn.com/flex009/user_avatar/forum.numer.ai/wigglemuse/32/3582_2.png) [@wigglemuse](https://forum.numer.ai/u/wigglemuse)\ **Post date:** [June 17, 2023, 11:46pm UTC](https://forum.numer.ai/t/problems-downloading-data/5986/5 "2023-06-17T23:46:28Z")
Don’t think there is actually a problem (original post was 6 months ago), but maybe a glitch or regional issue. Can you download directly off the website? [Numerai](https://numer.ai/data/v4.1) ---
**Author:** ![svendaj](https://yyz1.discourse-cdn.com/flex009/user_avatar/forum.numer.ai/svendaj/32/3285_2.png) [@svendaj](https://forum.numer.ai/u/svendaj)\ **Post date:** [June 18, 2023, 7:28pm UTC](https://forum.numer.ai/t/problems-downloading-data/5986/6 "2023-06-18T19:28:52Z")
I also believe it must have been just a temporary glitch. I have [public Kaggle notebook](https://www.kaggle.com/code/svendaj/numerai-data) triggered automatically at Saturday round opening, downloading whole V4 and V4.1 dataset with some logging and there was no report of issue: ```auto 2023-06-17 15:22:30.365770 starting download for version v4.1/... v4.1/features.json: 703kB [00:00, 859kB/s] v4.1/live.parquet: 4.45MB [00:01, 3.76MB/s] v4.1/live_example_preds.csv: 178kB [00:00, 361kB/s] v4.1/live_example_preds.parquet: 134kB [00:00, 275kB/s] v4.1/live_int8.parquet: 4.45MB [00:01, 3.78MB/s] v4.1/meta_model.parquet: 21.4MB [00:02, 8.76MB/s] v4.1/train.parquet: 1.45GB [01:30, 16.0MB/s] v4.1/train_int8.parquet: 1.45GB [01:28, 16.4MB/s] v4.1/validation.parquet: 1.58GB [01:29, 17.7MB/s] v4.1/validation_example_preds.csv: 91.3MB [00:07, 13.0MB/s] v4.1/validation_example_preds.parquet: 59.3MB [00:04, 12.5MB/s] v4.1/validation_int8.parquet: 1.58GB [01:32, 17.1MB/s] 2023-06-17 15:29:02.171250 downloads completed. ``` ---
**Author:** ![mechanizd](https://avatars.discourse-cdn.com/v4/letter/m/c77e96/32.png) [@mechanizd](https://forum.numer.ai/u/mechanizd)\ **Post date:** [June 19, 2023, 10:53pm UTC](https://forum.numer.ai/t/problems-downloading-data/5986/7 "2023-06-19T22:53:34Z")
Thank you. I figured my issue and got it working today. When I called download\_dataset on the API I was changing the first parameter thinking I was changing the destination path but it was in fact the path to the data in AWS. Hence it could not find it. In my defense the old numerox API did work like that. I was trying to re-use my old code and looked normal to me.