Slow NMR Withdrawal from tournament linked wallet

Over the last couple of months, 2 of my 3 withdrawals of NMR took multiple hours, instead of the “typical” 5 to 10 minutes. In a world of crypto currency style volatility that is no good. To me it is EXTREMELY important to understand what is going on, and what, if anything, we can do about it.

ideas include:
Pay a reasonable transaction fee if gas is indeed the problem (as speculated on chat)
Look at some indicator of the blockchain that could tell us that it might be slow, if that’s whats going on…

Is there someone who can answer the question (ideally with something resembling proof) as to why this happens?

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